General Information of the M/V Hebridean Sky
Daily program on board
The daily schedule on board is in the capable hands of our Cruise Director or Expedition Leader and the staff who coordinate with the Captain and Officers to make the most of each day. Briefings and talks will be provided throughout the trip along with a "Daily Schedule" that is distributed to your suite each afternoon and outlines the next day's activities. Dress on board is casual and laid-back and there will be no "black tie" nights.
Adapters
Adapters for hair dryers, mobile phones, etc. can be obtained at the reception. These must be returned to Reception at the end of the cruise and are the property of the M / V Hebridean Sky. There is also an adapter extension box with USB ports next to the cockpit TV.
Electricity
The voltage is 110V / 60HZ (American standard) and a 220V socket. We advise you to bring an American twopin adapter for the 110V plug. The use of personal hair dryers, clothes irons, coffee makers, etc. is prohibited in the cabins.
TV with one channel with technical information & Safety box
There is a dedicated channel on your TV in your suite that shows the ship's route along with technical information and estimated times of arrival and departure from the port. There is a selection of channels available including news and documentaries. A small DVD player is available upon request at the reception, as also DVDs available to borrow, they are configured for region 2. There is a safe located in the drawer of the TV cabinet, it can be programmed with your own code.
Air conditioner
The whole boat is air-conditioned. All cabins have individual temperature controls. For the air conditioning system to work efficiently, keep the doors closed when in use.
Advertisements
The ship uses a public address system to inform guests of all important information and activities during the cruise. Announcements can be heard in all public areas of the ship and in all cabins.
No smoking
The M / V Hebridean Sky offers a smoke-free environment. Smoking is strictly prohibited inside the boat, including the balconies and is only allowed in the designated area outside on the Mawson Deck aft. Never throw any cigarettes overboard as the breeze could blow them back and start a fire.
Water
Is the water drinkable. In order to reduce environmental damage, disposable plastic bottles are no longer used, they have been replaced by reusable and ecological bottles. Once used, they must be left in their cabin for later collection.
Dietary requirements
If you have any dietary requirements, such as vegetarian, low-salt, gluten-free, and low-cholesterol, please notify the Reservations Department. We regret that not all dietary requirements can be guaranteed. If you have any specific or special food that you require, we recommend that you take it with you, although we will endeavor to meet your needs. Once on board, speak to Chef or Maitre D at dinner on your first night on board to reconfirm your needs.
Food & Drink
Breakfast, lunch and dinner are served in the restaurant. In nice weather, breakfast, lunch and dinner can also be served on The Lido Deck. Afternoon tea is served in The Club or The Lounge depending on the activities. Self-service tea, coffee and biscuits available 24 hours at The Club. House wine, beer, and soft drinks are included with lunch and dinner. M / V Hebridean Sky has an open seating policy which greatly enhances the pleasant atmosphere on board. The restaurant has table configurations of 8, 6, 4 and some of 2. Room service is not available on board. As we operate an open seating policy, we regret that reservations cannot be made. Please note that passengers cannot consume their own alcohol supplies on board.
Minibar
There is a minibar in each suite and it is charged to your account.
No facilities for the disabled
There is an elevator on board, but the ship does not have facilities for disabled or wheelchair passengers. Also, most shore excursions involve some hiking and some excursions are only walking tours. There is no chair lift on board and access to the boat is by gangway.
Laundry & Ironing
Laundry service is available. In your cabin closet you will find your laundry bags and a price list. Put the complete laundry list on your bed with your laundry bag. Clothes are returned within 24 hours. The use of electric irons in your suite is prohibited. There is also an ironing service. There is no dry cleaning on board. To protect the environment, towels and Towels will not be changed on a daily basis. If you leave the towel hanging it means that it will not be changed and if you leave it on the floor it means that it must be changed.
Barber Shop
There is a hairdresser on board for haircuts and hairstyles. Beauty treatments and massages are also available. Shifts are reserved at the reception desk. This service is not free. Each cabin is equipped with a hair dryer that is located in the upper right drawer of the dresser. Remember that you cannot bring your own hair dryer.
Communications & security equipment
The M / V Hebridean Sky is equipped with the latest safety, navigation and communications equipment along with roll stabilizers to minimize ship movement. International maritime law requires a lifeboat safety drill before sailing. It is mandatory to attend this exercise. During the drill the ship's services are suspended.
Telephone
If you want to reach the ship, please call +1 954 672 6930. This is a US number, so calls will be charged at an international rate. There is a phone in your booth that has access to an outside line. Outgoing call costs will be reported on board. You can make cabin-to-cabin calls for free.
Satellite internet and wifi
Connectivity is now an important feature in our lives and we do our best to provide you with this service on board. There are facilities in the Library to access the Internet and it also offers free on-board satellite Internet access. Wi-Fi is available in public areas and passenger cabins. You will need to bring your own device to connect in these areas. Wi-Fi cards, with their single sign-on and instructions, are available at the Reception. The service provided on board uses direct satellite technology and has a certain amount of bandwidth available. You cannot expect the same level of connectivity and speed on board that we enjoy at home via cable or fiber-optic based infrastructures.
Here are some tips for using satellite Wi-Fi on board:
- Avoid rush hours, such as returning to the ship after an excursion.
- Always log out of the system when not in use to free up bandwidth space for other passengers.
- Work offline.
- Download any application you need before leaving home.
- Turn off or turn off background app data services and updates - Apps that sync in the background can quickly consume data without your knowledge.
- Disable push notifications as they use a lot of data.
- Remember to bring the necessary data or charging cables.
- Your network provider may offer a cruise package, but be careful, once the ground signal is lost, it will be transferred to the satellite signal, resulting in higher costs.
- Cruise terminals on land often have a good connection to land to complement their connectivity.
- Put your phone in airplane mode when not in use to avoid roaming charges from your network provider.